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Windows ASP Hosting Plans

Frequently Asked Questions


General
  • What exactly is Multiple Domains Hosting?
    You are allowed to host as many sites as allowed in the domains quota of the Hosting Plan. Each site will be allocated with its individual web resources such as site files, mailboxes and databases etc. This means you can have a homepage for yourself, an online store for your business or whatever – all under the same account without any additional cost.

  • How many Sub-Domains can I have?
    You can have as many sub-domains as your plan allows so you might have support.yourdomain.com, order.yourdomain.com, products.yourdomain.com.

  • What nameservers must I point my domain name to?
    Point your domain to the following nameservers.
    ns1.vebrohosts.net
    ns2.vebrohosts.net

  • Can I purchase domains names through Vebro Hosts?
    We do not directly sell domain names, but we have a partnership with GoDaddy Domains (http://www.godaddy.com) which is our recommend domain name provider.

  • What type of payment system do you use?
    We currently use PayPal and 2Checkout (2CO), and there are plans for more payment options in the future.

  • After I sign up how do I pay?
    After you have signed up you will receive an email with your account user name and login. Then you can go into the Control Panel, select billing and pay using either PayPal or 2Checkout (2CO). Remember you must pay within 5 days from signup or your account will be cancelled!

  • How can I view my Site Statistics?
    You can access your site statistics within the control panel to view reporting of site traffic.
    Control Panel: http://cp.vebrohosts.net

  • How do I use the Helm Control Panel?
    You can download the complete user guide to the Helm Control Panel System.
    Download: Helm 3 User Guide.pdf Adobe Acrobat

  • How often is my Data Backup?
    Non-critical files such as site files, mailboxes are backup weekly while critical files such as database files are backup daily. You are advised to keep a local backup copy of your files. There will be a $50 restoration fee per request.

  • Can I purchase additional diskspace and bandwidth?
    Yes. No prepayment required for additional diskspace or bandwidth! Additional Diskspace can be acquired for $50/500MB and Bandwidth for $50/1000MB.


Email
  • Is CDONTS provided in all your hosting plans?
    CDONTS has been phased out in Windows 2003 and replaced with CDOSYS for improved performance and security. Code changes are usually minimal as a similar interface is provided by CDOSYS.

  • What is the maximum diskspace allowed for my mailboxes?
    We do not place any restriction on the maximum diskspace allowed in your mailboxes as they are part of the diskspace allocation in the respective Hosting Plan.

  • Do you offer Email Aliases/Auto Responders?
    Yes, Email Aliases and Auto Responders can be configured either through your Control Panel or WebMail Interface.


Database
  • Can Enterprise Manager be used for connection to MSSQL databases?
    Yes, MSSQL databases created through your Control Panel can be accessed directly through Enterprise Manager.

  • What is the maximum size allowed for MSSQL database?
    MSSQL databases are allowed a maximum database size of 300MB and will be counted as part of the diskspace quota in your Hosting Plan.

  • What can I use to connect to MySQL databases?
    You are free to use any Client-Based MySQL Program such as MySQLCC to access your MySQL databases.

  • What is the maximum size allowed for MySQL database?
    There is no cap on the maximum size allowed as long as they are below the available diskspace quota in your Hosting Plan.

  • Do you support ASP.NET Session State (ASPState) in MSSQL?
    Yes, ASPState is supported. Your .NET applications can make full use of the new ASP.NET Session State for greater flexibility when working with Session Data.


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